Sydney's existing light rail service from Central to Wentworth Park (opened 1997), then extended in 2000 to Lilyfield and in 2014 extended again to Dulwich Hill, is suffering from overcrowding. The number of trams has not kept up with the lengthening track and nor has the capacity kept up with the growing demand. For much of the day there are only four or five trams per hour each way. While that might be acceptable for the Dulwich Hill end, there is often heavy passenger traffic between Star City and Central. This results in unpleasant conditions for standing passengers crammed into the aisles. Some extra services were added in January 2016 and a few more in August 2017 but the problem persists.
The vehicles used in Sydney could have been specified with more doors however this would have reduced the available seating. But it would have allowed faster loading and unloading especially when services are heavily loaded.
The obvious solution would be to obtain more trams and press them into service. Certainly service frequencies should be raised between Central and Star City. There is less need for more frequent services beyond Wentworth Park. The authorities should consider running a suitable mix of services, all starting from Central.
In the longer term, it would be desirable for Dulwich Hill trams to bypass the Pyrmont area altogether. Planning should commence now for a short tunnel under Harris Street which would permit Dulwich Hill trams to get to Wentworth Park more quickly than at present and would clear the line through Star City to allow more trams there. The benefits of such a scheme would be quicker trips for many passengers, extra capacity, improved passenger comfort and better vehicle utilisation.